Refund policy

Returns & Refunds

We want you wearing the right merch in the wrong habitat. Because our products are made to order, we do not accept general returns or exchanges for change of mind, wrong size, wrong color, or wrong design selection.

Damaged, defective, misprinted, or incorrect items
If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery at wronghabitat365@gmail.com. Include your order number and clear photos of the item and packaging. Once verified, we will arrange a replacement or refund at no cost to you. You do not need to mail back a damaged or defective item unless we specifically request it.

Customer-selected size, color, design, or address
Please review the product description, size guide, design, and shipping address before ordering. Printify does not support returns or exchanges when the correct item was produced but the customer selected the wrong size, color, design, or address. We may still review unusual situations fairly.

Cancellations and order changes
Orders enter production automatically. Contact us within 1 hour of placing your order if you need to cancel or request a change. We cannot guarantee cancellation or changes after production begins.

Refunds
Approved refunds are issued to the original payment method. Your bank or card provider may require additional processing time.

Questions
Email wronghabitat365@gmail.com and include your order number.

Nothing in this policy limits any non-waivable consumer rights that apply under the laws of the customer's location.