Contact

Get in touch

Questions about an order, a size, a damaged item, or which animal you are? Email us and a real person will get back to you.

Email: wronghabitat365@gmail.com

We aim to reply within 1–2 business days.

Who you are buying from

Wrong Habitat is the brand name of GROVESTO, LLC, a limited liability company registered in the State of Washington, United States.

Business name: GROVESTO, LLC
Brand name: Wrong Habitat
State of formation: Washington, USA
Washington UBI: 604 672 860
Website: https://wronghabitat.shop
Customer support: wronghabitat365@gmail.com

Email is our support channel — it reaches a real person and gives us a written record of your order, which is faster and more reliable than a phone call for made-to-order goods.

Before you email

A few things are answered faster on our other pages:

Where's my order? Production takes 2–5 business days, then shipping. See the Shipping Policy for full timelines.
Not sure on size? Send two measurements and we'll tell you which size to order — see Sizing & Fit.
Wrong size or damaged item? See the Return & Refund Policy.
Everything else. See the FAQ.