FAQ

Offers

Is there free shipping?

Yes — free US shipping on orders over $35, applied automatically at checkout. No code. A $32 tee plus any $6 sticker gets you there.

Is there a sticker deal?

Buy any 3 or more stickers and 25% comes off automatically. Three stickers is $13.50 instead of $18. Again, no code — it just happens in the cart.

Do you have a discount code?

Join the email list and you'll get WELCOME5 — $5 off any order over $25, no expiry. One per customer.

Orders & Shipping

How long does shipping take?

Everything is made to order. Items are printed and packed within 2–5 business days, then shipped. After that, US delivery usually takes another 3–7 business days; international delivery varies by destination, typically 7–20 business days. You'll get a tracking number by email once your order ships.

Why is production separate from shipping?

Because nothing sits in a warehouse — each piece is printed for your order specifically. It takes a little longer than off-the-shelf, but it means less waste and no giant stockroom full of pandas.

Do you ship internationally?

Yes. Duties and customs fees, where applicable, are the recipient's responsibility. The free shipping threshold is US-only — international postage is charged at cost.

How do I track my order?

You'll receive a tracking number by email as soon as your order ships. If it hasn't arrived within the windows above, email us and we'll chase it.

What payment methods do you take?

Credit and debit cards, Shop Pay, PayPal, and the usual express wallets. Shop Pay also offers instalments.

Sizing

How do the tees and crewnecks fit?

Unisex, standard fit, S through 2XL. If you're between sizes — or planning to do a lot of dumpster diving in it — size up. Want it properly oversized? Size up twice.

How do I make sure I get the right size?

The most reliable method takes two minutes. Take a t-shirt you already own and like the fit of, lay it flat, and measure it pit to pit across the chest and from the top of the shoulder down to the hem. Email those two numbers to fisherbryce123@gmail.com and we'll tell you which size to order. That beats guessing from your usual size, because "medium" means something different at every brand — and it costs you nothing to ask.

What if I get it wrong?

Return it unworn and unwashed within 30 days. We'd much rather spend five minutes on an email before you order than have you send a shirt back after.

Products

What are the totes printed on?

Natural cotton canvas, so the artwork sits right on the fabric like a proper print. Roomy enough for groceries, books, or a double life.

Are the stickers actually weatherproof?

Yes. Die-cut vinyl, water-resistant, and UV-resistant. Safe for laptops, water bottles, car bumpers, and other flat surfaces you're legally allowed to sticker.

What are the art prints like?

Matte poster stock, in 12″×18″ and 16″×24″. Shipped rolled in a tube. Unframed — both sizes fit standard off-the-shelf frames.

Will the colors match what I see on screen?

Very close, but not exact. Screens vary in brightness and calibration, and printed ink behaves differently to backlit pixels. Expect a faithful match rather than a perfect one.

Returns

What's your return policy?

You can return unworn, unwashed items in original condition within 30 days of delivery. Email us at fisherbryce123@gmail.com with your order number to start a return. Return shipping is the customer's responsibility, and original shipping charges are non-refundable, unless the return is due to our error.

What if my item arrives damaged or wrong?

Email us within 30 days of delivery with your order number and a photo. We'll replace it or refund it at no cost to you, shipping included.

Can I exchange for a different size?

The fastest route is to return the original and place a new order. Email us and we'll help you sort it.

Can I change or cancel an order?

If production hasn't started, usually yes — email us as soon as possible with your order number. Once an item is in production it can't be changed or cancelled, because it's already being printed specifically for you.

About us

Are you a real shop?

Yes, and a very new one. Wrong Habitat is one person who draws the animals, writes the descriptions, and answers this email address. If something goes wrong, you're talking to the person who can actually fix it — not a support queue.

Why aren't there any reviews yet?

Because we haven't been open long enough to have earned them, and we'd rather say that than pad the page with something invented. The 30-day return policy is there to carry the risk in the meantime: if you don't like it, send it back.